FAQ2021-04-15T07:42:26+00:00

FAQ

Frequently Asked Questions

Some of our most common questions

What driving license can be used?2021-04-14T21:44:01+00:00

The B licence (regular car license) allows you to drive the campervan.The full driving licence must be held for a minimum of 5 years for E.U. Licences from EEA and holders of licences recognised by the driving licence exchange must be held for a minimum of 8 years (USA/ Canada). See insurance criteria for full details

Who can drive?2021-04-14T21:44:22+00:00

Drivers must be between 25 and 70 years of age with full unendorsed (clean) driving licence.

What is the minimum number hire days?2021-04-14T21:45:11+00:00

The minimum hire rental is 7 nights in high season & 3 nights in low & mid season. Please speak with us directly if you wish to hire for different days especially in low season.

What are the pick up days?2021-04-14T21:45:36+00:00

Our pick up days vary in seasons,In high season you can pick up your camper on Saturdays only & in low & mid season any day.

Are extra drivers included ?2021-04-14T21:46:00+00:00

The price includes one insured driver, any additional drivers will cost an additional fee per day.

What time can I pick-up and return my campervan?2021-05-01T08:54:14+00:00

Pickup time is from 3pm to 5pm or earlier if available on request.

The return of motorhome/campervan is latest 11am or later only if agreed in advance.

An hourly charge of €100 applies for late return.

Do I need to pay a deposit?2021-05-05T15:38:50+00:00

The Booking deposit is a maximum of €600 or the total cost of the rental if less than €600.

Is linen and bedding provided?2021-04-14T21:47:29+00:00

No, the beds have mattress protectors only provided, We suggest bringing your own linen and bedding, where possible.

Alternatively it is available to hire. See price list on extras page.

Can I return campervan early?2021-04-14T21:47:53+00:00

Yes but this is subject to a person being available to accept the campervan. This must be arranged in advance. You will not be refunded the charges for any remaining hire days.

What are the cleaning arrangements?2021-04-14T21:48:13+00:00

Camper vans are handed over to you in a clean and tidy condition on the inside as well as on the outside, and shall also be returned by you in a clean and tidy state. External cleaning is included in the price. If, following return of the vehicle, inside cleaning, emptying of the sewage water tank and / or emptying of the toilet cassette have to be carried out by the lessor in part or in full, the lessor shall charge a cleaning fee.

Can I pre-order a cleaning service?2021-04-14T21:48:37+00:00

Yes, This can be booked in advance at a cost of €100. If you don’t avail of this service the campervan must be handed back clean, otherwise the charge will be deducted from your security deposit. Furthemore the toilet cassette must be emptied before returning vehicle or a charge will apply.

Can I take my Pet’s?2021-04-14T21:48:58+00:00

Unfortunately no pets are allowed in our campervans. This is a strict condition of hire. There are strict penalties if this is ignored.

Where can I park my vehicle when picking up my campervan?2021-04-14T21:49:25+00:00

You can park your vehicle at our CollinsCampers site.

This is at the owners own risk.

Can a baby seat be fitted to any of your campervans?2021-04-14T21:49:41+00:00

3-point seatbelt baby and booster seats can be fitted in our vehicles. We do not facilitate Iso-fix.

What if I book & the season overlaps?2021-04-14T21:50:07+00:00

Prices are charged in line with the respective season on a precise daily basis.

Fuel2021-04-14T21:50:23+00:00

A full tank of fuel will be supplied, please return with the Fuel tank completely full. Fuel used will be deducted from the security deposit.

Fire Safety2021-04-14T21:52:31+00:00

Candle lighting is strictly forbidden in our campervans.

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